.png){kind=logo}
Returns & Refunds
Want to return an item or request a refund? This section walks you through every step: return conditions, deadlines, how to proceed, and how refunds are processed.
What are the return conditions ?
You have 30 days to return any items you do not wish to keep. Items must be returned in perfect condition — unworn and undamaged, in their original pouches (a fabric pouch and a pouch with the product QR code) and their box. Once received, our team w
How to return my order ?
We invite you to register your return on our platform, which will allow you to receive by email :. or
When will I receive my refund ?
Your refund or store credit will be issued once your return has been received and processed by our atelier. Please allow 2 business days after your parcel reaches our logistics center for processing. You will receive a confirmation email once it’s do
How can I track the return of my order?
Once your return has been registered and confirmed, you'll receive a prepaid return label (if eligible) or instructions to return the item via your local postal service. To track your return, use the tracking number provided in your return ticket or